Help and support
Welcome to our help and support page.
To direct you to the assistance you need, please choose one of the options below.
Stations and Opening Hours
Voice of the Customer
Voice of the Customer
Your feedback is important to us as it helps us to improve and ensure that we continuously offer you the best customer service possible. Please follow the link below to our online survey. You will be asked to provide the site id which can be found on your receipt. The survey will take approximately 5 minutes to complete.
I would like to know the opening hours of each Shell service station
I would like to know the opening hours of each Shell service station
When searching on the website, you can click on Shell Station Locator or go to https://www.shell.co.th/th_th/motorists/shell-station-locator.html to check the opening hours of each station.
Other Shell Service Stations sections
Contact Support
General Public Call Center
General Public Call Center
Telephone (66) 0 2657 9888, Monday – Saturday 8 am. – 5 pm. except public holidays
Shell GO+ Call Center
Shell GO+ Call Center
Telephone (66) 0 2697 5858, Monday – Saturday 9 am. – 6 pm.
Email: shellgoplusth@shell.com
Fleet Solution (Shell Card) Call Center
Fleet Solution (Shell Card) Call Center
Telephone (66) 0 2657 9700, Monday – Saturday 8 am. – 5 pm. except public holidays