Contact us

Shell Support
Have a question? Why not have a look at our new Help and Support FAQ section.
Find answer to Loyalty, Service station, Fuel questions and more.
Visit our Help and Support section now
General Customer Service Telephone (66) 0 2657 9888, Monday – Saturday 8 am. – 5 pm. except public holidays
Email: generalpublicenquiries-th@shell.com
Shell GO+ Call Center Telephone (66) 0 2697 5858, Monday – Saturday 9 am. – 7 pm.
Email: shellgoplusth@shell.com
Fleet Solution (Shell Card) Call Center telephone (66) 0 2657 9700, Monday – Saturday 8 am. – 5 pm. except public holidays
Email: generalcardrequests-th@shell.com
House Address: 10 Soonthornkosa Road, Klongtoey, Bangkok 10110
Postal Address: P.O. Box 345, Bangkok 10501
Telephone: (66) 0 2262 6000
Fax: (66) 2 249-8393