Contact us

Shell House Map
Male customer at a Shell Retail site

Shell Support

Have a question? Why not have a look at our new Help and Support FAQ section. 

Find answer to Loyalty, Service station, Fuel questions and more.

Visit our Help and Support section now

General Customer Service Telephone (66) 0 2657 9888, Monday – Saturday 8 am. – 5 pm. except public holidays 
Email: generalpublicenquiries-th@shell.com

Shell GO+ Call Center Telephone (66) 0 2697 5858, Monday – Saturday 9 am. – 7 pm. 
Email: shellgoplusth@th.shell.com

Fleet Solution (Shell Card) Call Center telephone (66) 0 2657 9700, Monday – Saturday 8 am. – 5 pm. except public holidays

Email: generalcardrequests-th@shell.com

House Address: 10 Soonthornkosa Road, Klongtoey, Bangkok 10110

Postal Address: P.O. Box 345, Bangkok 10501

Telephone: (66) 0 2262 6000

Fax: (66) 2 249-8393

Shell Company of Thailand Limited Map