We value your feedback

The Shell Company of Thailand limited is committed to listen and respond to your concerns and questions. Every feedback is valuable and is treated with respect including your personal data. You can also choose to remain anonymous.

You can bring your concerns and questions to us through the following channels:

A member of our team will strive to contact you and acknowledge receipt of your feedback within the next 48 hours and where feasible, to discuss the course of action. Further engagements and onsite visits may take place to assess and explore a feasible course of action which will be agreed with you before implementation.

We will also respect if you opt to take options outside of our feedback mechanism to resolve your concerns.

Thank you
The Shell Company of Thailand Limited