Our neighbours

We aim to be good neighbours in the communities where we operate. This means more than running our operations cleanly and safely: it also means working with people close to our operations to address their concerns and help them benefit from our activities.

This includes buying and hiring locally, and supporting our local social investment programmes.

Lady cooking on a cookstove in Nigeria

Social investment

We support community development projects directly, as well as indirectly through the independent Shell Foundation. Our aim is to work with communities to understand local needs and address social or economic issues relevant to our business, such as access to energy, enterprise development and road safety. Many of the programmes we support aim to be self-sustaining, for example, by helping young people to set up businesses or providing job training. Our staff contribute by volunteering on social and environmental projects around the world.

To help improve access to modern energy among low-income households, we helped found the Global Alliance for Clean Cookstoves, a public-private partnership that aims to help 100 million homes worldwide adopt clean cooking solutions by 2020.

How we do business

The Shell General Business Principles include our support for fundamental human rights in line with the legitimate role of business. We aim to work with integrity, even as the search for oil and gas takes us into challenging locations and politically sensitive countries. We pay taxes and royalties to the governments of countries where we operate, and these are often their main source of revenue.

A parent holding their child

Human rights

Our Business Principles include our aim to respect the human rights of our employees and support fundamental human rights in line with the legitimate role of business. We also work with others to support international efforts to improve understanding of the relationship between business and human rights.


Our company-wide HIV/AIDS programme states we do not discriminate against anyone affected by HIV/AIDS. We also help to provide treatment for employees affected by HIV/AIDS. In partnership with other companies and organisations we work to raise awareness and support efforts to slow the spread of HIV/AIDS in the communities where we operate.

Learn more about HIV and AIDS on our global website

More in sustainability

What sustainability means at Shell

Sustainability at Shell means providing energy in a responsible manner, respecting people, their safety and the environment.


Shell provides energy in a responsible way, helping the world move towards a future in which the energy used causes minimal impact on the planet.