Panun Prachuabmoh, Country Chairman, the Shell Company of Thailand Limited, said “Following the pandemic, we have management strategies to prepare all Shell staff for this unfamiliar, uncertain situation. This is considered a challenge that requires systematic management in order to maintain our staff’s physical and mental well-being in the workplace. We have implemented the concept ‘Good Health & Well-Being Workplace’, which puts an emphasis on colleagues caring for one another, as everyone must adapt themselves, their teams, and their ways of working while still continuing the lifelong pursuit of learning.”

The concept of ‘Good Health & Well-Being Workplace’ leads to operations that focus on three aspects:

  • Healthy & Hygienic Office – the concept focuses on care and safety for all employees. At Shell, having employees maintain their health and wellness is one of our business operations goals. This includes planning for staff collaboration and encouraging mobility – both while working at home and the office. Shell has enacted physical distancing measures and provides ergonomic furniture and equipment designed to support the functions of the human body such as computer screens and adjustable height desks to serve each employee’s different posture and working preference. The company also offers an on-demand sports club for employees’ improved physical and mental wellness while other office policies advocate social distancing, mask wearing, and frequent hand washing.

    Following the pandemic, Shell continues to place safety as its top priority, both in the office and employees’ homes, for the best quality of life for them and their families. Due to changes in employees’ daily lives in regard to work, commuting, and relaxation, Shell has enhanced its workplace cleaning standards e.g. the company has increased the frequency of cleaning (sanitizing frequently-touched surfaces every two hours), begun providing face masks and personal hygiene necessities, installed hand gel dispensers and placed cleansing wipes and sprays throughout the office, set up rules for elevator use, and finally, limited the number of employees allowed at a cafeteria table, other seating, and in meeting rooms across the office.

  • Energy Efficiency & Environmentally Friendly Space – Despite the effects from the COVID-19 pandemic, Shell is committed to operating its business responsibly and taking the environment into consideration throughout its business chain. In terms of workplace and manpower, Shell carefully maximizes limited resources to their full efficiency, leverages digital technology, and emphasizes cleaner energy while reducing environmental impacts. The company has created a workplace environment that supports a better relationship between people and nature by increasing green space – adding plants inside and outside buildings, separating waste, reducing the use of plastics, and installing automatic light switches and faucets. The company has also located solar panels on the roofs of office buildings and parking garages to generate energy for office use while ultimately reducing carbon emissions throughout its business operations.

  • Engagement & Learning Mindset – To improve employees’ thinking capability and physical energy, Shell supports self-development among its staff. To maximize their work efficiency, Shell employees are encouraged to acquire new skills and given opportunities to grow and experience work in a field of their interest. Additionally, the company reinforces the learner mindset so that employees become receptive to change and attain an eagerness for learning, learning from mistakes, and exploring new sources of knowledge. To enhance productivity and flexibility, employees are encouraged to be prepared for new work practices that could be different or additional to their normal roles, while maximizing the use of digital technology.

“The COVID-19 pandemic drove us to further reflect on the importance of manpower; Shell’s focus is developing our people to become receptive to change and perpetually prioritize safety. When our people are safe, strong, and equipped with learning capability as well as empathy, they can further care for their family, customers, partners, and society. At Shell, nothing is of greater importance than our commitment to providing energy and having our products and services remining a part of people’s lives and safety, economic stability, and overall happiness, for today and tomorrow,” Panun concluded.


Thitipa Laxanaphisuth
Country External Relations Manager
The Shell Company of Thailand
T +66 (0) 2 262 7839

Piyalak Chuenchompoonut
H+K Strategies Thailand
M +66 (0) 2-627-3501 #271

Cautionary Note

The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this press release “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to Royal Dutch Shell plc and subsidiaries in general or to those who work for them. These terms are also used where no useful purpose is served by identifying the particular entity or entities. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this press release refer to entities over which Royal Dutch Shell plc either directly or indirectly has control. Entities and unincorporated arrangements over which Shell has joint control are generally referred to as “joint ventures” and “joint operations”, respectively. Entities over which Shell has significant influence but neither control nor joint control are referred to as “associates”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in an entity or unincorporated joint arrangement, after exclusion of all third-party interest.

This press release contains forward-looking statements (within the meaning of the U.S. Private Securities Litigation Reform Act of 1995) concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management’s expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as “aim”, “ambition’, ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’, ‘‘goals’’, ‘‘intend’’, ‘‘may’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘plan’’, ‘‘probably’’, ‘‘project’’, ‘‘risks’’, “schedule”, ‘‘seek’’, ‘‘should’’, ‘‘target’’, ‘‘will’’ and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this press release, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; and (m) changes in trading conditions. No assurance is provided that future dividend payments will match or exceed previous dividend payments. All forward-looking statements contained in this press release are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional risk factors that may affect future results are contained in Royal Dutch Shell’s 20-F for the year ended December 31, 2017 (available at and ). These risk factors also expressly qualify all forward looking statements contained in this press release and should be considered by the reader. Each forward-looking statement speaks only as of the date of this press release, July 22, 2020. Neither Royal Dutch Shell plc nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this press release.

We may have used certain terms, such as resources, in this press release that United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website