Shell launches Pay at Pump: In-car contactless payment nationwide; enhancing consumer safety, responding to the new normal and supporting government’s policy
May 15, 2020
Bangkok, Thailand – The Shell Company of Thailand Limited is enhancing the safety standard and good hygiene commitment of its products and services with the launch of Pay at Pump: In-car contactless payment with PromptPay QR Code in the petrol-filling areas at Shell stations nationwide from May 15th onwards. The ‘Pay at Pump’ with PromptPay QR code is the latest contactless payment solution, in addition to the already-in-use ‘Tap & Go’ payment service. Shell will also introduce Credit Card QR Code payment this coming June. With the full service of contactless payments at Shell stations, Shell is committed to support the Ministry of Energy’s policy to enhance hygiene and safety measures to prevent the spread of COVID-19 and supporting the new normal for consumers.
The Shell Company of Thailand Limited, led by Mr. Panun Prachuabmoh (Left), Country Chairman, and Ornuthai Na Chiangmai (Right), Executive Director of Retail Business, launches Pay at Pump: In-car contactless payment; enhancing consumer safety, responding to the new normal and supporting government’s policy
Mr. Panun Prachuabmoh, Country Chairman of The Shell Company of Thailand Limited, said: “Amid this pandemic, which continues to affect consumers’ daily lives, Shell has responded to the new normal by introducing enhanced safety measures, complying with the government’s policies, to ensure safety at Shell stations as well as the health of our staff. We are extremely thankful for the direction and the support from the Ministry of Energy, which provides a policy that allows us to proactively deliver enhanced safety to consumers with contactless payments. We are confident that this initiative will provide greater convenience for consumers and will reduce the risk of physical contact that is present when using credit cards or cash, and is in line with the company’s purpose to Make Life’s Journeys Better.”
Ornuthai Na Chiangmai, Executive Director of Retail Business of The Shell Company of Thailand Limited, said: “As we continue to welcome consumers to our stations daily, we know that keeping our consumers and staff safe is the highest priority. With this in mind, we quickly responded to the Ministry of Energy’s proactive policy with the launch of ‘Pay at Pump’, the first in-car mobile payment service for fuel, based on the concept of ‘in-car contactless payment’ featuring advanced technology to provide safety, speed and convenience for consumers. The ‘Pay at Pump’ with PromptPay QR Code at the petrol-filling areas will first be rolled out for consumers nationwide on May 15th.”
Shell was the first oil company to introduce contactless payment in 2018. In response to consumers’ need, the company will offer the consumers even greater convenience and safety with the ‘Pay at Pump with Credit Card QR Code’ this June, in addition to the ‘Pay at Pump with PromptPay QR Code’ and ‘Tap & Go’ payments. The consumers will also be able to enjoy the contactless payments throughout all non-oil offerings from Shell including Deli Café, Shell SELECT, Shell HELIX OILCHANGE+ and Shell Advance Motor Care Express.
Shell has also stressed the importance of the strictest safety and hygiene measures at Shell stations during this time, including:
- Educating all site staffs about necessary procedures to maintain cleanliness and hygiene
- Screening all site staffs before starting work
- Sanitizing the Shell station areas every two hours
- Preparing necessary hygiene products such as soap and hand sanitizer
- Requiring staffs who prepare food and beverages to wear masks and gloves
Shell is committed to developing fuels and other high-quality products while continuing to offer safe service, convenience, and happiness to all consumers during their visits to Shell stations.
** For consumer safety, the use of mobile payment for fuel or ‘Pay at Pump’ service is only allowed within private vehicles (for motorcycles, the service is only allowed outside the petrol-filling area).
Pay at Pump – in-car contactless payment services with QR Code or Tap & GO in the petrol-filling areas at Shell stations nationwide
Pay at Pump with Tap & Go
Pay at Pump with PromptPay QR Code
For Media Enquiries:
External Relations Advisor
The Shell Company of Thailand
H+K Strategies Thailand
M +66 (0) 2-627-3501 #129
Country Manager – External Relations
The Shell Company of Thailand Ltd
Tel: +662 – 262 7326
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